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Equipment Rental Technical Support (Construction)

GA, Newnan Permanent (Full-Time)

Crystal was born and raised in Texas. She graduated from Smithson Valley High School and moved to San Angelo, Texas, where she attended Angelo State University. She graduated from ASU with a degree in early childhood education. Crystal is the wife to her amazing husband and mom to two beautiful children. She loves watching her daughter do what she does best, sing, dance and perform on stage. She also adores watching her son become a young gentleman, and a leader in karate. She is energetic and a self-motivated individual that strives to reach and surpass goals. She loves building relationships and living by the motto “Give life your best shot”!

Recruiter :
Crystal Pounds

Crystal Pounds
SUMMARY 
If you are a diesel equipment technician and you have strong mechanical, electrical, and hydraulic experience in the support, maintenance, and repair of heavy equipment, but you want to get off your tools and save your body while working in a temperature controlled environment, then this is a great job for you!  The Tech Support Expert provides technical support and assistance to Independent Rental Companies (General Rental) with troubleshooting and diagnostics of construction equipment.  
 
DUTIES
  • Assist with warranty claims 1st judgement and other items, as needed.
  • Provide expert technical phone support and corresponding call logs.
  • Trouble shooting and problem-solving as required (First Incident Response/FIR response/answer).
REQUIREMENTS
  • 5+ years practical working experience in Product Support.
  • Basic knowledge of hydraulics and electrics for hydraulic excavator and wheel loader.
  • Proficient with Microsoft Office Suite.
  • Data analysis skills preferred.
  • Additional duties as assigned/needed.
QUALITIES
  • Effective communicator with excellent customer service skills
  • Team player and detail-oriented problem-solver.
  • Positive attitude and disposition with forward-thinking mindset.

Referral reward: $0

Heavy Equipment/Machinery > Parts & Service Heavy Equipment/Machinery

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